I would like to thank you to Sale manager Ken and sales person Anthony. I can say I have never experienced better customer service and just Friendly service in my life from any dealership and I’ve been to my share of dealerships. They made my Christmas happened I thought we were screwed and couldn’t make it home for the holidays cuz my credit score sucked and we could not find a rental being from out of town and all but they actually got me a nice ford explore with warranty and got to keep my car at the same time no money down and got to go home for the holidays. God sent those 2 to me and I broke down there for a reason. But what I’m saying is if you want a place that will make u feel like family and not get screwed please I advise you to talk to Anthony and Ken. I like to say Brittney in service is outstanding as well.

We recently purchased a used car and enjoyed the service from all of the employees at Capital Ford on North Tryon. A special shout out to Nico for being so great in helping us make our purchase. Thank you so much for your kindness. Hope you enjoy a great Christmas with your family back home.

WOW, just WOW! We were working with Richard L. on looking at a motorhome and needed to follow him to another site. Along the way, we were struck from behind by another vehicle. Richard, seeing this and without hesitation, turned around and pulled into a parking lot near us and came to our aid. Richard stayed with us throughout the ordeal, assisting us in any way he could, and even called his general manager who showed up at the scene, bringing with him another Capital employee that was bi-lingual since the other driver spoke no English. Richard was absolutely amazing and made this difficult situation less stressful us. Richard, along with his general manager at Capital Ford, helped with getting our vehicle towed over to e dealership and facilitated an amazingly quick repair to our vehicle so that we could get back on the road and on our way as we were traveling from out-of-state. Everybody involved was awesome and the way that they treated us was amazing, making us feel just like family!

My purchase was great. My salesman took time to go over the vehicle options and features. The no haggle price was spot on with my financial company. It was a fast and pleasant purchase. My salesman Cullen Foster was friendly courteous, and knowledgeable.

Kat was very thorough and pleasant to deal with. I would have no issue with her as my salesperson in the future.

Anthony was great! Made the transaction very simple and easy.

Anthony was so helpful and very knowledgeable about the truck we bought. He made the process so much easier than other experiences I’ve had in the past

Luis was very helpful, patient and willing to get answers for me when necessary. Initially some small inconvenience, but great follow-up on issues to be resolved before accepting the vehicle. Luis was also very conscientious about keeping me informed of the status. I would work gladly with Luis again.

Luis was very helpful, patient and willing to get answers for me when necessary. Initially some small inconvenience, but great follow-up on issues to be resolved before accepting the vehicle. Luis was also very conscientious about keeping me informed of the status. I would work gladly with Luis again.

Staff Member: Mike Griffiths

Michael helped me and felt like he was in my corner every step of the way.