I sent inn a contact request at 2 am and got a response from a real person on my email right away, and a follow up call in the morning. The car was exactly as described. I got to the dealer and the car was ready when I arrived. The salesman (Marvin) and the manager was very friendly and accommodating! I got the car I wanted and got a good price for my trade. They were all very clear that they didn’t want to push me to do something I don’t want. Overall a great experience. Will definitely do business again and recommend to friends!
Dec 7 2018
Reviewed by Shad
My experience was great at the dealer!! Andre Saunders is awsome!!
Dec 5 2018
Reviewed by Krypto RacingTeam
Richard Longnecker, Antoine Fernades, and Andrew McDuffie gave me 5 Star service and I appreciate their help getting me into a brad new 2018 Ford Fusion
Dec 5 2018
Reviewed by Laquanda RichieRich Primus
Stéphan Murphy and André Saunders took great care of me. Thank you...
Dec 5 2018
Reviewed by Dan Ntabwoba Gasasu
The vehicle was running rough, took it in and they discovered it was an Ignition coil. They replaced it and some other things which were under warranty. Took less than 6 hours from the time I dropped it off. Very satisfied.
Dec 3 2018
Reviewed by Bruce Williams
came in friday just to window shop. your salesman stephan murphy was so professional and didn't put pressure on me that i drove home with a truck. with him and your business mgr ken allen they made the process easy. thanks for yall business.
Dec 2 2018
Reviewed by marcio
Just purchased a new car here and it was an easy, very pleasant experience. Ask for Andre Saunders - he's a great salesperson.
Nov 28 2018
Reviewed by Kathi Davy
Cammy was very quick to respond to our inquiry. She answered lots of questions and had a Salesman Richard waiting for me when I pulled in the parking lot. They explained everything well to us and was patient when we decided to buy and had to wait for my husband to come up there after our son's nap to sign paperwork. They even stayed past closing to finish up with us. We are so excited about the used van we purchased.
Nov 27 2018
Reviewed by Heather Gonzalez
Very detailed oriented I will definitely refer them
Nov 5 2018
Reviewed by Liz Ramos
Best Prices hands down, great service I am a big fan of Capital Ford
Price does not include dealer installed equipment, licensing costs, registration fees, $799 administrative fees and taxes. It is the customer's sole responsibility to verify the accuracy of the prices with the dealer. Vehicle inventory and promotional offers are updated frequently. Please note that all vehicles are subject to prior sale and promotional offers may be canceled without notice. By filling out any website forms, you are authorizing our dealership to call, text, or email you in the future. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are present to the user "as is" without warranty of any kind, either express or implied. Vehicles shown at different locations are not currently in our inventory (not in stock). Pre-owned vehicles can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week. Rebates have already been included in the discounted price. Finance Assist: Must Finance with a Capital Ford of Charlotte Lending institution to receive incentive. Must finance a minimum of $15,000, be present at dealership to finalize paperwork and take delivery. to qualify for incentive. Not all will qualify see dealer for details. Trade Assist: Must trade a 2012 or newer car, truck, or SUV with less than 125,000 miles