Hi guys, I want to share my great experience with Capital Ford of Charlotte and a specialy with Brendon Williams. We had conversations almost 2 weeks on the phone...he's knowledge, responsibility and humanity is great!!! Thank you Brendon for all!!! Special thanks to commercial fleet manager Mr Jonathan for his time and great help to find affordable business insurance... Will do business with Capital Ford again and recommend to everyone this great team and professional people Thanks!!!

Staff Member: Montrel Davenport

I had the opportunity to work with Stephan over the process of getting my Ford F-150 and he made the process seamless! He will work hard for you during the process and it was greatly appreciated!

I was very pleased with the time it took for me to find the right vehicle within my price and specifications. Kenny was very pleasant to deal with and I really appreciate his professionalism

Quinn was great. Smooth process in and out in 2.5 hours, fought for me to get a lower price and had a good experience!

The sales manager and finance manager were both great! Steve Johnson (Sales Manager) assisted us with the application process for the vehicle we purchased and played a big part in making it all happen. We appreciate all of his hard work! Matt (Finance Manager) was excellent to work with. He was friendly, engaging, and very knowledgable. Great customer service! I absolutely love my car and will be sure to refer my family and friends to Capital Ford in the future.

Kat was so easy to work with and welcoming. We found the vehicle online late in the afternoon, and because we live further away, we had to make a long drive and couldn’t get there until right before closing. Kat was willing to stay after hours to accommodate us so we could do a quick test drive and put in an application. She was patient from beginning to end and quick to handle anything that was needed.

I usually don’t right reviews but had to this time. Richard was awesome even when I was pressing him he handled it like a true champion

I worked with Cross last evening as he helped me with the sale of my 2021 Ford F-150. He was helpful, knowledgeable, courteous and friendly. Would definitely recommend working with him next time anyone stops in!

I think he is a cool old man in my opinion he real humble and can help you

This past Friday, 7/14/2023, I decided to get my oil changed in my 2013 Ford Explorer. I checked in with Joanna, the service technician in Quick Lane, and she told me that it could potentially take 3 to 4 hours just to get to my car because her technicians were going to lunch and then they were booked solid for afternoon. Joanna gave me the option to schedule for another day or wait, that she would try to get me in like an appointment since I was waiting. She directed to the refreshment area and also informed me that they had a food truck on site. My vehicle was ready before I could finish eating my lunch. Joanna was pleasant, personal, professional and courteous. She worked to ensure that I had a great experience in Quick Lane, getting me through Quick trip. I appreciated her dedication to providing excellent customer service.