I came by the other day to get some diagnostic work done on my Ford Escape, and Dylan was so helpful! He was very informative with what work needed to be done, and very personable - great customer service!
Aug 20 2018
Reviewed by Sarah Dockery
I bought my F150 here. It was the cheapest price on a new F150 in North Carolina at the time (with my minimum requirements). Since then, I have serviced my F150 there exclusively. The last oil change and tire rotation, they promised it complete in two hours and had it done in less than 90 minutes. I also have been hearing some noises in my front end. They couldn't determine the cause of it but they are taking the issue to the next level. I appreciate their expertise.
Aug 18 2018
Reviewed by Mark Detwiler
I had a great experience working with Brandon Williams at Capital Ford Charlotte. I was very nervous about buying my car and he helped answer all of my questions and helped me to feel comfortable about the whole process. He was professional, welcoming and accommodating. I would highly recommend working with him in the future.
Aug 15 2018
Reviewed by Katie McMahon
The service was great, Borris did everything in his power to help me.
Aug 13 2018
Reviewed by Corey Sanders
Couldn't be happier
This was the quickest and smoothest car transaction I've ever had. Gerald Riggle my sales rep really did a wonderful job with getting the car in our price range so my son could get the car he wanted at a price we could afford. Thanks Gerald.
Aug 12 2018
Reviewed by Douglas Garner
This dealership is very relaxed and friendly. I drove in and was not attacked by 6 salespeople before I could get out of my car. We parked got out of the car and a very nice salesman approached me and asked if he could help. I told him what I was looking for, he showed me the vehicles that I requested and let me look at them. He stood a reasonable distance away while we looked and said if I had any questions he would answer them. Which he did. I bought a car at a decent price, got financing, traded my clunker in, and was on my way in a reasonable amount of time. I have bought many Fords over the past years and this is now my go to dealer because of this experience. See Gerald Riggle and you won't be disappointed.
Aug 11 2018
Reviewed by Raymond Pater
Andre Saunders was amazing. Real down to earth guy and straightforward. It seems like the moment we stepped out the car he was there to greet us. This location has a very polite and helpful team that went way above and beyond to get me a great deal. Great guys here and thanks again so much to Andre Saunders .
Aug 11 2018
Reviewed by Alea Miotto
Went to look at a used 2016 Ram 1500 Laramie, sales consultant Andre Saunders introduced himself and assisted me with the vehicle. He was very courteous and polite did not try to pressure you into anything. It was a pleasure doing business with Andre and I'm enjoying my new truck. Thanks Heath Weaver
Aug 6 2018
Reviewed by Heath Weaver
I recently purchased a 2018 Ford Explorer and the sales experience was great. A competitive number was thrown my way. No one tried to exert undo pressure. Two thumbs up
Aug 6 2018
Reviewed by Billy B-Bow
Rick Johnson was the sales rep who was helping me out. He and the rest of Capital Ford went above and beyond to work with me and get me a payment I could afford. Would highly recommend.
Price does not include dealer installed equipment. Price(s) include(s) all costs to be paid by a consumer, except for licensing costs, registration fees, $699 administrative fees and taxes. Vehicle inventory and promotional offers are updated frequently. Please note that all vehicles are subject to prior sale and promotional offers may be canceled without notice. By filling out any website forms, you are authorizing our dealership to call, text, or email you in the future. Although every reasonable effort has been made to ensure the accuracy of the information contained on this site, absolute accuracy cannot be guaranteed. This site, and all information and materials appearing on it, are present to the user "as is" without warranty of any kind, either express or implied. Vehicles shown at different locations are not currently in our inventory (not in stock) but can be made available to you at our location within a reasonable date from the time of your request, not to exceed one week. Rebates have already been applied to discounted price and may include financing through Ford Motor Credit. It is the customer's sole responsibility to verify the accuracy of the prices with the dealer, including the price for all added accessories.
Online pricing may include. See vehicle description or contact dealer for more details.
Trade Assist: Must trade a 2008 or newer car, truck or SUV with less than 100,000 miles to receive incentive
Finance Assist: Must Finance with a Capital Ford of Charlotte Lending institution to receive incentive. Must finance a minimum of $10,000 to qualify for incentive. Not all will qualify see dealer for details. Cannot be combined with Ford Financing Rebate