They made the headache of buying a new vehicle so easy for me! Angelique was so sweet and very helpful! She was patience, let me take my time and view every truck I wanted to, no attitude or anything. Dean was also great and a pleasure to work with. I was in and out with a nice 2026 truck in just a few hours, everything handled there. All I had to do was sign some paperwork and make my payment and drove off a happy customer of a brand new truck! Go see Angelique today!

Staff Member: Zaire Dunn

I recently purchased a new vehicle from Capital Ford in Charlotte, and I couldn’t be happier with the experience. Zaire and Steve made the entire process smooth, enjoyable, and stress-free. Zaire, in particular, was hands down the most positive and friendly salesperson I’ve ever met. He truly listened to what we wanted and worked hard to make sure we got exactly what we wanted - no pressure, just genuine care and attention. What really stood out was how he went above and beyond. While I was finalizing everything with the finance team, he surprised me with a birthday cupcake after learning my birthday was coming up. That small gesture meant a lot and really showed how much he values his customers. If you’re looking for a dealership that treats you like more than just a sale, I highly recommend Capital Ford—especially Zaire and Steve!

I had an awesome experience. Brittany called and had a recall service done on my vehicle in a very timely manner. She also made sure my car was due a new battery via warranty. She worked really hard assuring me I would get the services she offered alone with the updates. I felt like a top priority. Great experience with great people. Thank you Brittany.

Niko was very helpful and friendly made us and family feel comfortable and not pushy at all. Never said this before about buying a car but actually had a great relaxing experience. If there was something he didn’t know he would find out right away. Would highly recommend going to see Niko for your next car purchase.

Man drove up here to just to see a truck and my guy jay comes up and starts talking to me . As our conversation keeps going I liked how he was 100% honest to me about the truck and what it’s been through . He’s helping me out so much to get my dream truck and we’re looking forward to accomplish that !!

Craig did an amazing job at helping me get my new car!! He was very kind and great at helping me understand the new car. Thank you Craig!!

Went in just looking and Angelique helped us find the perfect car for. No pressure, just information and showed us lots of options in our price range. Marco, finance officer, was so helpful in getting our payment down what we needed it to be.

Staff Member: Gerald Riggle

Amazing customer service!! Salesman Longenecker was very knowledgeable of my car’s features and performance. He was very friendly, patient and answered all of my questions flawlessly. By the end of end of my visit I got exactly what I was looking for and for a good deal. I would definitely recommend anyone that’s looking for a ford to shop with Capital Ford of Charlotte, NC.

The triple threat !!! Excellent customer service !!! Honest, direct, realistic and listened to the want and pricing and made it happen without being pushy. Very respectful and kind !!!!

Staff Member: Mike Griffiths

I had a great car buying experience in purchasing my Ford Explorer. In particular, agent Michael Griffiths was great in offering me great information and lending good expertise that helped me make the right vehicle choice for my family. No haggling or overselling, but just good and trustworthy customer service.