Customer Reviews

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Sales
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I had an excellent experience buying my car from Capital Ford Charlotte, and I have to give a huge shoutout to Mr. Lenny! From the moment I walked in, he made the entire process smooth, stress-free, and even enjoyable. He was knowledgeable, patient, and really took the time to understand what I was looking for. He never pressured me and was completely transparent about everything from pricing to financing options. Lenny’s professionalism and customer service were top-notch. He answered all my questions, helped me test drive several vehicles, and made sure I was completely comfortable with my decision. Thanks to him, I drove off the lot in a car I love and felt confident in my purchase.
Jun 10 2025
Reviewed by Javarious Jones
sails
I recently had the pleasure of working with Mr.lennox at , and I couldn’t be more satisfied with the experience. From the moment I walked through the door, he greeted me warmly and made me feel like a valued customer.
Jun 4 2025
Reviewed by kimbo reese
Sales
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I recently bought a Ford Mustang, and I have to say—it’s everything I hoped for and more. From the moment I heard that engine roar to the first time I hit the open road, I knew this was the car for me. Lenny Stevenson sold me the car he is a real polite man and a great salesman
Jun 4 2025
Reviewed by Javarious Jones
Sales
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Mr Lennie is the coolest and most helpful worker at capital ford and in my eyes the best
Jun 4 2025
Reviewed by Nicholas
Highly Recommend-Excellent Customer Serive
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Staff Member: Luis Fernandez

I would like to start off by saying that everyone here is extremely knowledgeable and very helpful. They definitely put customer service as a top priority. Ryan Morgan was my Sales Associate, and he was very upfront, honest and professional. I would definitely recommend him to anyone looking for a new vehicle. I will be coming back here for all future car purchases.
May 20 2025
Reviewed by Charles Krajewski
Pleased with our Lightning purchase
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Staff Member: Isaac Cielo

We love this truck. We feel like we got a great value. The purchase process. Luis was great to work with. He was very accommodating to our questions and requests.
Mar 31 2025
Reviewed by Jamie Shelton

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Angelique was great, the entire time we worked together she was nothing but professional and helpful with every little question I had. Great experience overall
Mar 21 2025
Reviewed by Ta'Ron Clark

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I was greeted with great enthusiasm and respect by Gregory! He’s very knowledgeable, patient and helpful which made my experience go by very smoothly! I definitely recommend and future buyers to personally ask for Gregory!
Mar 8 2025
Reviewed by Josh Coates
Satisfied
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Thank you Capital City Ford for the courteous customer service and helping my family with a new vehicle. Sales rep provided answers and made the process simple after not so nice experience at another dealer!
Jan 29 2025
Reviewed by Denise
Mr. Lenny
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Mr. Lenny was most helpful in assisting me with my car transaction. He was the most communicative person in my experience with this dealership and it was much appreciated.
Jan 29 2025
Reviewed by Jackie