I had a good experience buying my first car from a dealership. I never felt pressured. I love, love, love my 2016 Ford Escape! Thanks Stephen and Capital Ford of Charlotte :-)

Thos was an excellent experience. The staff I felt with had a genuine desire to satisfy my needs and were excited that I choose them to do business with. I had to go to a Ford company to receive great service buying a Chevrolet and I would gladly do it again.

I like the professional of the sales person who sold me my truck.. He seemed to know everything about the truck. He was patient and very knowledgeable about everything. The sale person name is Jimmy Cabrera. He explained everything about the truck from A to Z which I asked him.and much more. I have purchased many cars in my life at 64 but he was the best. I never would buy a car at the first visit and I would call back for questions to compare my information. Jimmy was always there to answer and give me the true facts of the truck. By working together Jimmy and my finance person got the price down where I could afford to pay for it. Thanks guys for your good service.

I LOVED my experience with these wonderful people. I didn’t feel like they were not picking a car for me or forcing me into something I did not want. I passed on a sale on Saturday and an hour and a half later when I called back having changed my mind the truck had already sold 😫. I was heart broken but Ben went above and beyond to find me something else comparing to that vehicle to get me into something I wanted in my budget!! Ben was patient and attentive to what I was looking for. The sales team all together worked hard to get me an interest rate I wanted and payments where I needed. I highly recommend buying from them and will probably purchase all my future vehicles from them even though it’s a two hour drive from my home. The prices just can’t be beat!

I am very skeptical of dealers, but I was pleasantly surprised. I especially liked our salesman Michael. Also, Capital is bilingual.

Both Jessie and Wayne were a great asset team getting me into my 2016 ford fusion , i told jessie what i was interested in and he got me into the car ASAP! the car was in solid form and its what i liked! they were so damn fast with my paper work and getting right to my insurance and things i didnt believe i would be leaving in a car that day! awsome guys and aswome place!

Great experience!!! Very professional atmosphere. Most of all great deal on vehicle. Honest pricing and no hassle. Jimmy was informative about the vehicles.

Purchased a 2013 Wrangler. The transaction was a smooth process. My sales associate was Stephan Murphy. He was well mannered and delivered my vehicle to me. I would work with this dealership and Stephan again anytime!

Damon was very professional and did a great job repairing our car. I would highly recommend Charlotte Collision at Capital Ford!

Great service department. Drove me back to work when I dropped off my car. Shayna was great and very professional. I would recommend this service department for sure.