I recently purchased a 2019 Ford Flex from this dealership. Everyone was very friendly and helpful and went the extra mile, literally. I had no way of getting the car to my home as I was keeping my old car for my teenager and Richard and his associate volunteered to drive the car to my home for me, 45 minutes away. I was blown away at the customer service. I will definitely recommend others to buy from this dealership. You can tell they care about their customers.
Oct 5 2020
Reviewed by Julia Robinson
Great Experience !
I had not purchased a car in 12 years, really took my time looking on line. Found a F150 limited that checked all my boxes. I live over 4 hours away made the trip and my experience was awesome! My guy was Brandon Williams his professionalism and service was top shelf. I feel like family and would highly recommend asking for him because he is truly a man that delivered on everything and more.
Sep 9 2020
Reviewed by David Darby
Great Experience
Worked with Cody L. on the purchase of our new F-150. He was very knowledgeable and easy to work with. One of the best experiences I have ever had at a dealership.
Aug 23 2020
Reviewed by Cliff
Customer
Cody Laregy was our salesman. He did a great job. Friendly and honest. He called to see how things were going and if we had any questions. I would recommend Capital Ford to anyone and Cody Laregy as your salesman.
Aug 4 2020
Reviewed by Billy and Lynda Jenkins
Amazing Service!
Came in spotting a Dodge truck we loved, purchased the following day! Carlos Garcia made it so easy and clear for us. Definitely will be visiting again! Highly recommended.
Jul 18 2020
Reviewed by Jenefer Baca
Buying a car
Staff Member: Gerald Riggle
Thanks to Richard for making it easy to buy our car. When we arrived at dealership, 90 percent of papers were done and Richard had us ready to go with a test drive and answered all our questions. Financial office went quick and we were in our new car in no time. Thanks Capitol Ford, it was worth the hour drive!
Jun 27 2020
Reviewed by Beverly Reynolds
Car Buying
Staff Member: Gerald Riggle
I cannot imagine an easier car buying process. Richard was awesome from start to finish with great communication through text and phone. Upfront pricing with no hidden fees and back and forth. Was in and out of the dealership in 1.5 hours from test drive to finishing paperwork. Thanks!!
Jun 27 2020
Reviewed by Steve Reynolds
Great experience !
Brandon of Capital Ford of Charlotte made our buying experience painless. We flew in from NH to purchase our new Lincoln Nautilus. Brandon picked us up at the airport and drove us to the dealership. Brandon was very professional and made the process very easy. If you are in the market for a new vehicle, go to Capital Ford of Charlotte and ask for Brandon! He was the best!
Jun 27 2020
Reviewed by Celeste and Guy Riendeau
Great Staff
I recently bought an F250 from here through Richard Longenecker and his trainee Cecilia. They crushed the sale. No pressure for me to buy anything, just trying to help out with genuine answers and a lot of elaboration on everything. It was a super fast ordeal. Literally test drove the vehicle and signed all the papers within 45 minutes so I definitely enjoyed the efficiency and how easy it was to talk about the vehicle or anything relating the vehicle. Very knowledgable staff all across the board, but these two were extremely great in assisting me in everything. Highly recommend this dealership and these two staff members!
Jun 21 2020
Reviewed by Gabriel Giron
Excellent Service!
I was greeted immediately by two very professional associates named Richard Longenecker and his trainee (If i can remember her name was Shivanni.) They were extremely nice and explained everything in terms of paperwork and in the vehicle I bought. Worked super efficiently and could talk about anything. Richard was a very relatable young man and knows everything there is to know in sales and then some. Great staff all around, even the finance department with Shivam was very professional and efficient, but could also relate to just about anyone. Great people skills all across the staff, definitely recommend buying a vehicle through Richard Longenecker.