Customer Reviews

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Great Experience!
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My wife and I had a great experience working with Brandon Brown and the Capital Ford of Charlotte team. Brandon was helpful, knowledgeable, and really took his time to get us the car we wanted. We’re very happy with our new Expedition and I would totally recommend Capital Ford of Charlotte. Thank you Brandon!
Jan 26 2022
Reviewed by Mark Jones
Fast and Easy!
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Tim was a very knowledgable sales person and I highly recommend working with him if you are looking for a new car!
Jan 26 2022
Reviewed by Chris
Help with Syncing phone to car
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Hello! I need to say a HUGE THANK YOU to your outstanding sales person, Tim, who helped me and my sister today with syncing our phone to my mom's 2013 Ford Focus. He was so kind and helpful and didn't mind at all coming out to our car to help us sync the phone. He understood we were not in the market to purchase a new car today but still went out of his way to assist us with our issue. This young man truly exemplifies GREAT CUSTOMER CARE and should be recognized for taking time off the showroom floor to help folks who clearly were not shopping for a car. THANK YOU! Scott and Linda
Jan 20 2022
Reviewed by Scott Hembree
Service
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My service advisor Dylan Davis went above and beyond to provide professional, courteous and efficient service. He is GREAT! ask for him to schedule your next service!!
Jan 15 2022
Reviewed by Samuel Seiden

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Staff Member: Montrel Davenport

Great experience and fast service! Excited to drive the new truck!
Dec 31 2021
Reviewed by Marion Gulledge

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Had a great experience with Mike Griffths, he was very nice and Explained every part of the process and with the car and warranties that came with the car and additional information warranty of the car and Extended warranties
Dec 4 2021
Reviewed by Ryan Wright
Fantastic
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White glove service; extremely knowledgeable!
Nov 27 2021
Reviewed by Ted Pichalski
GREAT EXPRRIENCE
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Just recently purchased a vehicle from Capital Ford and it was a breeze. Our sales person Brandon Williams went above and beyond to make this purchase hassle free. We were in and out in no time. Thank you Brandon, great job
Nov 17 2021
Reviewed by Kim Ryals
Pain-Free and Enjoyable Purchase Experience
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We are new to the area and therefore unfamiliar with the local dealership marketplace. Based on previous reviews it seemed that Capital Ford of Charlotte would be a good choice and I can now vouch for that!  The purchase process was smooth and pain-free and I cannot thank Brandon Williams enough for making this happen.  Even though I knew exactly which vehicle I wanted, Brandon took the time to get to know me to ensure that I was fully informed about what I was about to purchase.  Brandon greeted me with a warm and friendly smile and he never pressured me into closing the deal.  The Finance experience was just as smooth and pain-free and I appreciate the way that Ken Allen walked me thru the optional features prior to finalizing the deal.  THANK YOU Capital Ford - we WILL be a return customer when looking for our next vehicle!
Nov 17 2021
Reviewed by Eric Duffy
Great service and knowledge
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Brandon was extremely helpful and knowledgeable. He paid attention to what I was looking for and answered all my questions. He was great to work with.
Oct 30 2021
Reviewed by Josh