Easy no pressure experience. Great Deals and Friendly Staff will do whatever it takes to make you car buying experience the best it can be. I recommend Capital Ford of Charlotte to all.

I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.

Great experience!!! Very professional atmosphere. Most of all great deal on vehicle. Honest pricing and no hassle. Jimmy was informative about the vehicles.

We were very satisfied with the service and the employees. Irus was the one who helped us and he did a great job in finding our problem. We have not had any more problems with it starting or it cutting off. He came out several times to tell us how the testing was going. That was very reassuring to us. We give Capital Ford the top service for us.