2020 Ford F-250SD XL Extended Cab Pickup
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I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
People of capital ford are accomodating they make it a point that customers meet the amount they can afford to pay.salesman are approachable and open to questions about anything with regards to payments and about the car you are interested. Thank you
I have my vehicle in for a repair under warranty and thus far have had a fantastic experience. I have been assigned to Master Certified Service Advisor Dylan Mitchell and he has been awesome. Has kept me well informed about what was wrong with my vehicle and that the parts are on backorder. He also went out of his way to help me secure a loaner through Enterprise so I could still get to work and run errands
Great service with a no pressure sales approach, which was awesome! They gave me their best price straight out of the gate so there was no need to haggle... of course, I did my own research and nobody else came close to their price for the same vehicle.... couldn’t be happier with my new truck! I would recommend them to anyone!!!
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Available from Capital Ford Raleigh in Raleigh, NC