2020 Ford F-150 XLT Crew Cab Pickup
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|2.7L V6 EcoBoost|
Last week I was vacationing in the Charlotte area and my 09 Ford Edge needed to be towed in with a dead battery. I was pleasantly surprised with the expedited service given to me by your service advisor irus Horton. I explained to him I was leaving the following day and he had my car back on the road in plenty of time to leave for home. Being from Florida I was expecting a larger bill but the work came in well under what i thought I would be paying. Thanks for the good service and the consideration your staff showed to a traveler.
Absolutely incredible experience. Andre Saunders took great care of us and we walked out very happy in our new cars. Willing to work with us and get us in the right vehicle no matter how specific our requirements were. Very greateful and had a great experience
Great experience!!! Very professional atmosphere. Most of all great deal on vehicle. Honest pricing and no hassle. Jimmy was informative about the vehicles.
I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
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Available from Capital Ford Raleigh in Raleigh, NC