2020 Ford F-150 XLT Crew Cab Pickup
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This was my first time at Capital Ford. My oil change was done fairly quickly, it was a very good price, which included an inspection of my vehicle. They were honest, fair, and friendly. I will be going there from now on for my oil changes and considering them for much more, great job Capital Ford of Charlotte!!
The Quick Lane is awesome. Minimum wait time, they explain everything fully. Definitely would recommend to friends. All staff greet all customers, clean wait area.
Top notch, friendly, efficient, and knowledgable defines this service department. My issues were handled promptly, professionally, and in a manner that gave me the confidence in their ability to resolve my issue. Quick to respond with knowledge and the assurance that my issue would be corrected in a timely manner, and it was in a time frame that I did not expect. I have been a customer for over 30 years (formally Young Ford) and they still get it right. Thank you for your professionalism Capital Ford.
I have my vehicle in for a repair under warranty and thus far have had a fantastic experience. I have been assigned to Master Certified Service Advisor Dylan Mitchell and he has been awesome. Has kept me well informed about what was wrong with my vehicle and that the parts are on backorder. He also went out of his way to help me secure a loaner through Enterprise so I could still get to work and run errands
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Available from Capital Ford Raleigh in Raleigh, NC