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|6.0 GM GAS|
I had a great experience here. The showroom & service area & facilities are all new & state of the art. The people are friendly and almost everyone I passed asked if I needed anything. My car buying experience was smooth. I didn't feel pressured at all. I came with my needs & wants clearly stated and they made it all happen. In fact I came out with a better deal than I expected. My salesperson, Colin, walked me through everything easily. Dan, in the back office, knocked out the paperwork efficiently. He wasn't high pressure with the sale of extras, but took his time to explain anything I had questions about. They took care of a pre-delivery service request and Samantha in the service department provided great service. The young lady at the rental/loaner car desk was also sweet & helpful. Everyone does their job and does it well.
I was met by Colin Mitchell who researched a couple of cars that I was interested in, but they were not quite what I wanted. Colin then came up with the car that I eventually bought, a Focus ST. He walked me through the whole process with no pressure tactics, unlike some of the other dealerships I had visited. He also kept me informed of what, and how everything was progressing and I can honestly say buying a car there was a pleasure, and I would recommend Capital Ford to anyone that wants a hassle free car buying experience.
My truck received excellent service. I will continue to used this service department for all of my fords..
I would definitely recommend if you are looking for a vehicle! I found a truck that was hard to find. At a great price. We drove all the way from Kentucky to get it! Thanks to Andre Saunders for showing us the truck and helping us with all our needs! Thanks to Ken Allen for making it possible! They are so down to earth and wonderful! It’s hard to believe that we have this truck!! I can’t thank them enough for making it happen! ♥️