2019 Ford F-650Sd Commercial 2D Standard Cab
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Available for transfer from another Capital Group Dealership
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Great staff, ownership, and management. Love the dealership and service department.
I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
Capital Ford Charlotte made the whole process from start to finish extremely easy and painless. Their staff are professional but at the same time down to earth and personable. Thanks to Capital Ford Charlotte for a great car buying experience.
Richard Longenecker was fantastic, made the experience easy as can be. 10/ 10 would recommend. Andrew got me in an out with no issues. Thanks everyone