2019 Ford F-650SD CHIPPER BODY Regular Cab Chassis-Cab
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I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
Great staff, ownership, and management. Love the dealership and service department.
Absolutely incredible experience. Andre Saunders took great care of us and we walked out very happy in our new cars. Willing to work with us and get us in the right vehicle no matter how specific our requirements were. Very greateful and had a great experience
Had a great experience. The vehicle was correctly repaired the first time.
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Available from Capital Ford Raleigh in Raleigh, NC