2019 Ford F-650SD Regular Cab Chassis-Cab
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Available for transfer from another Capital Group Dealership
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I recently purchased a 2018 Ford Explorer and the sales experience was great. A competitive number was thrown my way. No one tried to exert undo pressure. Two thumbs up
I came by the other day to get some diagnostic work done on my Ford Escape, and Dylan was so helpful! He was very informative with what work needed to be done, and very personable - great customer service!
I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
This is the second purchase I have made from Capital Ford. Shermeka and Dan were extremely helpful, honest and friendly. They did everything possible to find me the vehicle I wanted and gave me a great price. The whole staff is extremely friendly and provides a family atmosphere. I will continue to use Capital Ford for all of my purchases and highly recommend them. It is well worth the hour drive I make for the treatment and hospitality I receive. Thank you again to the staff at Capital Ford for making my 2nd purchase a great experience.