Oxford White 2019 Ford F-550SD XL DRW V10 RWD ABS Brakes, Traction control.
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|Medium Earth Gray|
I have my vehicle in for a repair under warranty and thus far have had a fantastic experience. I have been assigned to Master Certified Service Advisor Dylan Mitchell and he has been awesome. Has kept me well informed about what was wrong with my vehicle and that the parts are on backorder. He also went out of his way to help me secure a loaner through Enterprise so I could still get to work and run errands
My first time buying a car from Charlotte NC, -it was a wonderful experience and seamless process. Brandon W. was informative and did not pressure me into purchasing the car. He went out of his way to make sure our questions got answered. He also took the time out to show me every feature. Andrew (in finance) was awesome as well. He explained everything to me and also did not pressure us to purchasing anything extra which I love. It lets me know they are not worried about their bottom dollar but really care about their customers.
What an amazing car buying experience! From the moment I stepped out of my car there was constant customer care. They worked with me every step of the way. I had an old car and they gave me the most money for trade in value, beating out all its competitors. They also worked with my financial situation and found me the best interest rate of anyone else I spoke with. I couldn't be more pleased with the service of Capital Ford, above and beyond in professionalism and dedication. I won't be using any other dealership for all of my future automobiles.
Jarad was courteous, answered all my questions, concerns. I didnt feel like just another sale, I felt like a person that mattered. You want someone to treat you right and who will go above and beyond for you....go see Jarad. One of the best car sales people I have come across. Actually suprised that a place like Audi or Mercedes hasn't tried to recruit him, he is that good.