2019 Ford F-550SD XL Regular Cab Chassis-Cab
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|Power Stroke 6.7L V8 DI 32V OHV Turbodiesel|
|TorqShift 6-Speed Automatic|
Excellent body shop, always kept updated on repairs and time of completion.
I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
Didn't get in a car but the staff was awesome and the place was fast and clean
The Quick Lane is awesome. Minimum wait time, they explain everything fully. Definitely would recommend to friends. All staff greet all customers, clean wait area.