2019 Ford F-450SD XL Regular Cab Chassis-Cab
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|Medium Earth Gray|
|6.7 L/406 8 Cylinder Engine|
|Four Wheel Drive|
Hassle free. They showed me new cars on the lot but they didn’t pressure me to buy them. I drove off the lot with the Corolla I wanted and they took time explaining all of the papers I was signing. Everyone was friendly and it was overall pretty painless.
I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
I’ve always had great experiences here. Sincere thanks to Brandon Williams who provided excellent customer service, friendly and real conversation, and kindness during my visit on yesterday.
Rick Johnson is the best! I knew the car i wanted to test drive, and he had it ready to go - with the details, carfax and keys as soon as i walked in the door. Super easy process and amazingly friendly service!
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Available from Capital Ford Rocky Mount in Rocky Mt, NC