2019 Ford F-450SD XL Regular Cab Chassis-Cab
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The entire staff worked in unison to make my purchase seemless. I was going out of town and my salesman Brandon Williams brought my vehicle to my home for a test drive along with filling out the paperwork at my kitchen table. When I got back into town I went to pick up my vehicle and was on my way in 30 minutes. Brandon called to check on me on his day off. Who does that anymore? Hats off to Capital Ford for awesome customer service and this girl loves her new truck!!!
This is a wonderful sales staff. Easiest buying experience ever. No pressure tactics. Great job Capitol Ford!!!!
Top notch, friendly, efficient, and knowledgable defines this service department. My issues were handled promptly, professionally, and in a manner that gave me the confidence in their ability to resolve my issue. Quick to respond with knowledge and the assurance that my issue would be corrected in a timely manner, and it was in a time frame that I did not expect. I have been a customer for over 30 years (formally Young Ford) and they still get it right. Thank you for your professionalism Capital Ford.
I have my vehicle in for a repair under warranty and thus far have had a fantastic experience. I have been assigned to Master Certified Service Advisor Dylan Mitchell and he has been awesome. Has kept me well informed about what was wrong with my vehicle and that the parts are on backorder. He also went out of his way to help me secure a loaner through Enterprise so I could still get to work and run errands