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|Medium Earth Gray|
I LOVED my experience with these wonderful people. I didn’t feel like they were not picking a car for me or forcing me into something I did not want. I passed on a sale on Saturday and an hour and a half later when I called back having changed my mind the truck had already sold 😫. I was heart broken but Ben went above and beyond to find me something else comparing to that vehicle to get me into something I wanted in my budget!! Ben was patient and attentive to what I was looking for. The sales team all together worked hard to get me an interest rate I wanted and payments where I needed. I highly recommend buying from them and will probably purchase all my future vehicles from them even though it’s a two hour drive from my home. The prices just can’t be beat!
Recently I had bought a 2018 Honda Odyssey from Capital Ford of Charlotte. At the time of purchase the detailing wasn’t done properly and the van was missing its floor mats. I am happy to say Capital Ford of Charlotte listened to my complaints and wanted to make it right! They sent me a check to have the van locally cleaned and detailed and I also had shipped to me the floor mats which were missing at time of purchase! I also had paperwork that needs to be corrected and the finance manager actually drove to my house with the corrected paperwork for me to sign. It’s my experience with Capital Ford of Charlotte they are willing to go above and beyond to make sure the customer is happy 😊. I would definitely recommend them to my friends
The Service Center is second to none. My experience was a great one.
Excellent body shop, always kept updated on repairs and time of completion.