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I was met by Colin Mitchell who researched a couple of cars that I was interested in, but they were not quite what I wanted. Colin then came up with the car that I eventually bought, a Focus ST. He walked me through the whole process with no pressure tactics, unlike some of the other dealerships I had visited. He also kept me informed of what, and how everything was progressing and I can honestly say buying a car there was a pleasure, and I would recommend Capital Ford to anyone that wants a hassle free car buying experience.
Rick Johnson was the sales rep who was helping me out. He and the rest of Capital Ford went above and beyond to work with me and get me a payment I could afford. Would highly recommend.
These guys jumped right on a warranty and recall work got it done quickly even overnighted a part in to get my truck out quick!
I sent inn a contact request at 2 am and got a response from a real person on my email right away, and a follow up call in the morning. The car was exactly as described. I got to the dealer and the car was ready when I arrived. The salesman (Marvin) and the manager was very friendly and accommodating! I got the car I wanted and got a good price for my trade. They were all very clear that they didn’t want to push me to do something I don’t want. Overall a great experience. Will definitely do business again and recommend to friends!