2019 Ford F-350SD XL Crew Cab Chassis-Cab
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I have my vehicle in for a repair under warranty and thus far have had a fantastic experience. I have been assigned to Master Certified Service Advisor Dylan Mitchell and he has been awesome. Has kept me well informed about what was wrong with my vehicle and that the parts are on backorder. He also went out of his way to help me secure a loaner through Enterprise so I could still get to work and run errands
Richard Longenecker was fantastic, made the experience easy as can be. 10/ 10 would recommend. Andrew got me in an out with no issues. Thanks everyone
I have been here twice now for maintenance for my Mustang. Both times Capital Ford has gone above and beyond when it comes to customer service! Will definitely be back and recommend them to others!
Recently purchased a vehicle from Capital ford in Charlotte and had the best experience in doing so! Fantastic customer service and professionalism. My salesman, Brandon, was absolutely dedicated in making sure I was happy walking out. Highly recommend Capital ford in your next vehicle purchase or service needs!