Available for transfer from another Capital Group Dealership
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|8FT SERVICE BODY|
|Medium Earth Gray|
Our used Ford Fusion was checked at Capital Ford and we were very happy with the service. We brought the car in in the morning, they fixed both recalls and did a checkup, and then we picked the car up at the end of the day. Each time we were at the dealership we didn't have to wait long.
Brandon Williams was the best car salesman that I have ever experienced. He closed the deal that a fabulous internet associate named Kieta started. The whole experience was completed in a professional and timely manner! I will definitely buy from Capital Ford again!
We work for an NHRA team and were in the area for the race this past weekend. When we left the track Friday night and got back to the hotel, realized that somewhere along the way we had lost our key. We failed to bring our spare with us. Saturday morning I immediately began calling the service department. Spoke with Ron who was nothing less than AMAZING! He confirmed they had keys there that they could program. We had our mustang towed to the service department and Ron immediately got the job done! He kept the line of communication open and never once became annoyed with my dozen or so calls to him! Whitney, also was SPECTACTULAR! Miss Whitney had to answer the phone every time I called to check in. The customer service that these 2 displayed....OUTSTANDING!!!! We also work at a Ford Dealership in Ohio and understand how frustrating customers can sometimes be....I became one of those annoying customers. We were on a serious time crunch as we had to head back to Ohio after the race on Sunday. There just aren't enough good things I can say!
I bought my F150 here. It was the cheapest price on a new F150 in North Carolina at the time (with my minimum requirements). Since then, I have serviced my F150 there exclusively. The last oil change and tire rotation, they promised it complete in two hours and had it done in less than 90 minutes. I also have been hearing some noises in my front end. They couldn't determine the cause of it but they are taking the issue to the next level. I appreciate their expertise.