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|Medium Earth Gray|
First class experience. I'd definitely recommend Capital Ford. They had exactly what I was looking for and offered the truck at a great price. They accepted a competitive trade-in value on my old vehicle that made the deal work. And they delivered the new truck free of charge. Next time, I'd probably go to the dealership to handle the paperwork and do a test drive, but that was my choice this time and they accommodated me.
This dealership is very relaxed and friendly. I drove in and was not attacked by 6 salespeople before I could get out of my car. We parked got out of the car and a very nice salesman approached me and asked if he could help. I told him what I was looking for, he showed me the vehicles that I requested and let me look at them. He stood a reasonable distance away while we looked and said if I had any questions he would answer them. Which he did. I bought a car at a decent price, got financing, traded my clunker in, and was on my way in a reasonable amount of time. I have bought many Fords over the past years and this is now my go to dealer because of this experience. See Gerald Riggle and you won't be disappointed.
Bought a 2013 Escape. Bob Marossy Sales Manager got me the deal I was looking for and Rick Johnson was very attentive. Set a cash price, was agreed on and out the door. Fast no hassle. Detailing took longer than paper work. 😎Rick called a week later to see how things were going.👍
I went in for a check in service and my experience was awesome. They have renovated the entire place and it is much better ! Chris was my quick lane service guy, he was AWESOME! and I am so happy with my service. They have a “the works” package where they check your battery, change your oil, rotate tires along with every basic need your car requires to stay working at its best. I’ve been a Ford customer for 2 years now I only trust this company because they have never tried to sell me anything I didn’t need (which is really important being a female) and I feel this company has integrity which is rare these days. Even though I live in VA now, I still come to these guys to get my car checked out because of their top notch service. Keep up the great job guys!