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|Medium Earth Gray|
I had a great experience here. The showroom & service area & facilities are all new & state of the art. The people are friendly and almost everyone I passed asked if I needed anything. My car buying experience was smooth. I didn't feel pressured at all. I came with my needs & wants clearly stated and they made it all happen. In fact I came out with a better deal than I expected. My salesperson, Colin, walked me through everything easily. Dan, in the back office, knocked out the paperwork efficiently. He wasn't high pressure with the sale of extras, but took his time to explain anything I had questions about. They took care of a pre-delivery service request and Samantha in the service department provided great service. The young lady at the rental/loaner car desk was also sweet & helpful. Everyone does their job and does it well.
Excellent body shop, always kept updated on repairs and time of completion.
i had a nice experience with capital ford Charlotte. Went in to just window shop but walked out of there with a 150. Stephan Murphy was a great person to work with. business mgr ken made the purchase easy. thanks for the experience.
Extremely happy! I'm a first time car buyer and just walking on the car lot and seeing different prices and cars made me nervous. I went in knowing what my price range was and what I wanted but I had no idea on how to begin the process. Mr Williams was the first person to greet me, while other salesmen looked over me. He's the real deal! He was friendly and very helpful. He was patient and understanding with ALL the questions I had. He made sure we were all on the same page before we would go any further. He's an upfront and honest person. What can I say, I'm a happy guy!