Traveling thru town when I had some car troubles, it was late afternoon when I pulled in and I asked for some help because I was traveling from North Carolina to Utah and I need to get back on the road. I visited with Paul Adamski in the service department and he agreed to squeeze my vehicle in and trouble shoot the problem which they did. I did have to stay overnight but I was back on the road by 1:00 pm the next day and was able to complete the road trip. Thanks to the great people and their great service of Capital Ford of Charlotte

Dylan was fantastic 2017 King Ranch F150 was making crazy noise they were able to figure it out and took very good care of me . They also found warranty recalls they took care of. Highly recommend very professional

Recently I had bought a 2018 Honda Odyssey from Capital Ford of Charlotte. At the time of purchase the detailing wasn’t done properly and the van was missing its floor mats. I am happy to say Capital Ford of Charlotte listened to my complaints and wanted to make it right! They sent me a check to have the van locally cleaned and detailed and I also had shipped to me the floor mats which were missing at time of purchase! I also had paperwork that needs to be corrected and the finance manager actually drove to my house with the corrected paperwork for me to sign. It’s my experience with Capital Ford of Charlotte they are willing to go above and beyond to make sure the customer is happy 😊. I would definitely recommend them to my friends

I sent inn a contact request at 2 am and got a response from a real person on my email right away, and a follow up call in the morning. The car was exactly as described. I got to the dealer and the car was ready when I arrived. The salesman (Marvin) and the manager was very friendly and accommodating! I got the car I wanted and got a good price for my trade. They were all very clear that they didn’t want to push me to do something I don’t want. Overall a great experience. Will definitely do business again and recommend to friends!