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Jarad was courteous, answered all my questions, concerns. I didnt feel like just another sale, I felt like a person that mattered. You want someone to treat you right and who will go above and beyond for you....go see Jarad. One of the best car sales people I have come across. Actually suprised that a place like Audi or Mercedes hasn't tried to recruit him, he is that good.
Top notch, friendly, efficient, and knowledgable defines this service department. My issues were handled promptly, professionally, and in a manner that gave me the confidence in their ability to resolve my issue. Quick to respond with knowledge and the assurance that my issue would be corrected in a timely manner, and it was in a time frame that I did not expect. I have been a customer for over 30 years (formally Young Ford) and they still get it right. Thank you for your professionalism Capital Ford.
I have purchased a total of 3 vehicle from Capital Ford in Charlotte. My recent purchase of a 2017 Ford mustang gt has been an awesome experience. Props to Saleman Mr. Ben Ivy, Finance manager, Ken Allen, Sales Manager Chris Hess. Thank you for going out of the way for me.
Went to 5 different Ford stores around the charlotte area I ended up working with Jarad who is by far the most knowledgeable sales person I have ran into. He is straightforward and honest and won't give you the run around. If you are going to shop at capital make sure to ask for this guy if you want a fast and painless car buying process.