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Available for transfer from another Capital Group Dealership
Please confirm the accuracy of the included equipment by calling us prior to purchase.
|3D Low Roof Wagon|
|EcoBoost 3.5L V6 GTDi DOHC 24V Twin Turbocharged|
|6-Speed Automatic with Overdrive|
Recently I had bought a 2018 Honda Odyssey from Capital Ford of Charlotte. At the time of purchase the detailing wasn’t done properly and the van was missing its floor mats. I am happy to say Capital Ford of Charlotte listened to my complaints and wanted to make it right! They sent me a check to have the van locally cleaned and detailed and I also had shipped to me the floor mats which were missing at time of purchase! I also had paperwork that needs to be corrected and the finance manager actually drove to my house with the corrected paperwork for me to sign. It’s my experience with Capital Ford of Charlotte they are willing to go above and beyond to make sure the customer is happy 😊. I would definitely recommend them to my friends
I sent inn a contact request at 2 am and got a response from a real person on my email right away, and a follow up call in the morning. The car was exactly as described. I got to the dealer and the car was ready when I arrived. The salesman (Marvin) and the manager was very friendly and accommodating! I got the car I wanted and got a good price for my trade. They were all very clear that they didn’t want to push me to do something I don’t want. Overall a great experience. Will definitely do business again and recommend to friends!
I had a strange warranty issue with the dealership I bought my car from (Huntersville Ford). Irus and the team were amazing. Going above and beyond to fix the mess Huntersville Ford made. I really appreciate all their work! Thanks!
I came by the other day to get some diagnostic work done on my Ford Escape, and Dylan was so helpful! He was very informative with what work needed to be done, and very personable - great customer service!