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|3.7L V6 Ti-VCT 24V|
I just bought my new Focus at Capital Ford of Charlotte. Chance Walser was my salesperson and he was AWESOME! Very friendly, enthusiastic, and most importantly, not pushy at all. He made this purchase seem so easy. He even dealt with my indecision like a champ! I had done my research online beforehand and knew that Capital had great prices. What I didn't know is that they have a great sales staff, too. I always dread the car-buying experience. This dealership is different than the others I visited. I felt comfortable while I was there. Everyone I came into contact with during my purchase (Chance, Chris, Ken) was friendly and helpful. I would definitely recommend Capital Ford of Charlotte to anyone looking for a car, and I'd tell them to go see Chance.
I want to thank service advisor Paul Adamski for getting my passenger side air bag installed. The dealership had delayed and frustrated me in responding to my need to get this recall work done. Paul also was very good in helping me with my other service needs. Thanks Paul from Peggy Love.
Damon was very professional and did a great job repairing our car. I would highly recommend Charlotte Collision at Capital Ford!
The Quick Lane is awesome. Minimum wait time, they explain everything fully. Definitely would recommend to friends. All staff greet all customers, clean wait area.