" We work for an NHRA team and were in the area for the race this past weekend. When we left the track Friday night and got back to the hotel, realized that somewhere along the way we had lost our key. We failed to bring our spare with us. Saturday morning I immediately began calling the service department. Spoke with Ron who was nothing less than AMAZING! He confirmed they had keys there that they could program. We had our mustang towed to the service department and Ron immediately got the job done! He kep... "
- Michelle Bucy
" Rick Johnson is the best! I knew the car i wanted to test drive, and he had it ready to go - with the details, carfax and keys as soon as i walked in the door. Super easy process and amazingly friendly service! "
- Sara Murphy
" During a recent visit to the dealership, Customer Service Representative Keita stepped in to show us around when the sales staff was occupied. Keita went above and beyond in her efforts to provide exceptional customer service. "
- Dee M.
" I had a great experience working with Brandon Williams at Capital Ford Charlotte. I was very nervous about buying my car and he helped answer all of my questions and helped me to feel comfortable about the whole process. He was professional, welcoming and accommodating. I would highly recommend working with him in the future. "
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