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Available for transfer from another Capital Group Dealership
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|1.6L I4 Turbocharged DOHC 16V ULEV II 188hp|
|CVT with Xtronic|
I had a great experience working with Brandon Williams at Capital Ford Charlotte. I was very nervous about buying my car and he helped answer all of my questions and helped me to feel comfortable about the whole process. He was professional, welcoming and accommodating. I would highly recommend working with him in the future.
I had recall work done recently at Capital Ford and the team was exceptionally customer focused and really easy to work with. They quickly ordered my part and called me back to set up my appointment when it arrived. I dropped the car off and they provided me a ride to the nearby light rail station so I could get to work on time. The work was completed that same day and I was back to pick up my car after work - a huge plus that they make themselves available after the normal business hours. I attempted to do the same work at a competitor Ford dealer to the north and they seemed unconcerned that I needed to get back to work and could use a ride to the nearby bus station. I was at their dealership just loaded with cars and they had me waiting 40 minutes for the promised ride in "ten minutes". I took my car back and left and was so happy to find Capital Ford who truly are customer focused.
Just purchased a new car here and it was an easy, very pleasant experience. Ask for Andre Saunders - he's a great salesperson.
I was very pleased with my first time experience. Whitney sold me a 2018 Ford Focus only 100 miles on the car and I gotta say for me being her very first sale she knew exactly what she was talking about and made me feel very comfortable with doing business again with her and the Ford Family❤️❤️❤️ I LOVE MY NEW CAR💋